Returns & Exchanges
We want you to be fully satisfied with your Kangol purchase, which is why we offer a 30-day return window for unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Headwear
Place the items in their original shipping box or a similar sturdy container to prevent crushing the brim or crown during transit.
- 3.Attach the Shipping Label
Download and print the prepaid return shipping label provided by the portal and securely affix it to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received at our warehouse, your refund will be processed within 5-7 business days.